Question 1

What shipping methods are available?

Accepted Answer

In Cambodia, we deliver your orders with Grab Express in Phnom Penh (also include Krong Takhmao) and use VET Express or J&T Express for every shipment to provinces. We ship internationally with our partners, Cambodia Post and DHL Express Cambodia.

Question 2

Do you ship internationally?

Accepted Answer

Yes, we do ship internationally. Technically, everywhere. Till now, we usually ship to:

USA
Canada
Australia
United Kingdom
Germany
Switzerland
Netherlands
Japan

For other countries, please contact us first via support@zettgear.com to enable your address and give you the shipping fee for checkout. The current maximum shipping weight is 3.50kg, and shipping becomes unavailable when weight of the items in the cart gets over 3.50kg.

Question 3

What payment methods are accepted?

Accepted Answer

We use ABA PayWay payment in our web store. Currently, you can make the payment with ABA PAY and KHQR if you are living in Cambodia, with your credit or debit cards (VISA, Mastercard, UnionPay and JCB) is you are from other countries.

Question 4

Is buying from Zettgear safe?

Accepted Answer

Surely safe, we can guarantee. Our website is integrated with ABA Bank's PayWay for payment solution which is Cambodia's No.1 Online Payment Gateway.

Question 5

How do I place an order?

Accepted Answer

You can just add the items into cart and checkout on our website.

Question 6

How do I track my order?

Accepted Answer

We have a function to track your order. You can easily track your order status here.

ZETTGEAR

CrinEar Nightfall

Moondrop Sparxie

Juzear Light Shuttle

Muse HiFi M3 Ultra

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Thieaudio Hype 4 MKII

CrinEar Reference

Kanto UKI

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